Privacy policy

1. Data protection at a glance

General information

The following gives a simple overview of what happens to your personal data when you visit this website. Personal data is all data with which you can be personally identified. Detailed information on data protection can be found in our privacy policy listed below.

Data collection on this website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. Their contact details can be found in the section “Notice about the responsible party” in this privacy policy.

How do we collect your data?

Your data is collected on the one hand by providing it to us. This may be, for example, data that you enter in a contact form.

Other data is collected automatically or after your consent when you visit the website by our IT systems. These are mainly technical data (e. g. internet browser, operating system or time of page access). This data is collected automatically as soon as you enter this website.

What do we use your data for?

Part of the data is collected to ensure an error-free provision of the website. Other data may be used to analyze your user behavior.

Welche Rechte haben Sie bezüglich Ihrer Daten?

You have the right to receive free information about the origin, recipient and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of such data. If you have given your consent to data processing, you can revoke your consent at any time for the future. In addition, you have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

You can contact us at any time for this or for any other questions on the subject of data protection.

Analysis tools and third-party tools

When you visit this website, your surfing behavior can be statistically evaluated. This is mainly done with so-called analysis programs.

Detailed information on these analysis programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External hosting

This website is hosted by an external service provider (hoster). The personal data collected on this website are stored on the servers of the host. This may include IP addresses, contact requests, meta and communication data, contract data, contact data, names, website accesses and other data generated via a website.

The host is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of providing our online offer safely, quickly and efficiently by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfil its performance obligations and will follow our instructions regarding that data.

We use the following hosters:

Profihost AG
Expo Plaza 1
30539 Hannover

Conclusion of a contract for processing

In order to ensure data protection compliant processing, we have concluded an order processing contract with our host.

3. General information and mandatory information

Data protection

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

When you use this website, various personal data are collected. Personal data are data that can be used to identify you personally. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e. g. when communicating by e-mail) may have security vulnerabilities. Complete protection of data against access by third parties is not possible.

Information on the responsible body

The body responsible for data processing on this website is:

Dr. G. Kitzmann Academy
Friedrich-Ebert-Platz 17
51373 Leverkusen

The GDPR requires that the responsible body be named in the data protection declaration. The responsible body is the operator of the website, as he is also named in the imprint.

Telephone: +49 (0) 2171 399 244-0
E-Mail: kontakt@drgkitzmann-akademie. de

The controller is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e. g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been mentioned in this data protection declaration, your personal data will remain with us until the purpose for data processing ceases to apply. If you make a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e. g. tax or commercial law retention periods); in the latter case, the deletion will take place after those reasons no longer apply.

Note on data transfer to the USA

Our website includes tools from companies based in the USA. If these tools are active, your personal information may be shared with the US servers of the respective companies. We would like to point out that the USA is not a safe third country within the meaning of EU data protection law. U. S. companies are obliged to disclose personal data to security authorities without you being able to take legal action as a data subject. Therefore, it cannot be excluded that US authorities (e. g. secret services) process, evaluate and permanently store your data on US servers for surveillance purposes. We have no control over these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke your consent at any time. The legality of the data processing carried out up to the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

WHEN THE PROCESSING OF DATA BASED ON ART. 6 para. LIT 1. E OR F DSGVO, YOU HAVE THE RIGHT, FROM THE REFERENCE OF YOUR SPECIFIC SITUATION, AGAINST THE PROCESSING OF YOUR PERSONAL DATA INCLUDED; THIS also applies to A PROFILING BASED ON THIS PROVISIONS. THE EVERY LEGAL BASIS OF WHICH A PROCESSING INSTRUCTIONS DETAILS FROM THIS PRIVACY STATEMENT. IF YOU ACCOMMODATION, WE WILL NOT PROCESS YOUR PERSONAL DATA REQUIRED, IT IS THAT, WE CAN CONTROLLY PROTECTED REASONS FOR THE PROCESSING CONCERNING YOUR INTERESTS, RIGHTS AND FREEDOMS OR PROCESSING FOR THE ENFORCEMENT, EXERCISE OR DEFENCE OF LEGAL CLAIMS (CONTRACTION) REFERRED TO ART. 21 (1) GDPR).

WHERE YOUR PERSONAL DATA IS PROCESSED FOR DIRECT ADVERTISING, YOU HAVE THE RIGHT TO CONTACT THE PROCESSING OF THE PERSONS INSTRUCTED DATA FOR THE PURPOSES OF THESE ADVERTISING; THIS also applies to PROFILING WHILE IT IS CONCERNED WITH such DIRECT ADVERTISING. IF YOU DISCLAIMER, YOUR PERSONAL DATA WILL NOT BE USED FOR DIRECT MARKETING PURPOSE (CONTACT IN ART. 21 (2) GDPR).

Right of appeal to the competent supervisory authority

In the event of a violation of the GDPR, the data subject has the right to appeal to a supervisory authority, in particular in the Member State of their habitual residence, place of work or place of the alleged violation. The right of appeal is without prejudice to other administrative or judicial remedies.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract delivered to you or a third party in a commonly used, machine-readable format. If you request the direct transfer of data to another controller, this will only take place to the extent technically feasible.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock icon in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment data (e. g. account number with direct debit authorisation), these data are required for payment processing.

Payment transactions via the usual means of payment (Visa/MasterCard, direct debit) are carried out exclusively via an encrypted SSL or TLS connection. You can recognise an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock icon in your browser line.

In the case of encrypted communication, your payment data, which you transmit to us, cannot be read by third parties.

Information, deletion and correction

Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipients and the purpose of the data processing and, if applicable, a right to correction or deletion of such data. You can contact us at any time for this or for further questions on the subject of personal data.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. You can contact us at any time. The right to restriction of processing exists in the following cases:

• If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
• If the processing of your personal data has taken place/happens illegally, you can request the restriction of data processing instead of deletion.
• If we no longer need your personal data, but you need it to exercise, defend or assert legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
• If you have filed an objection pursuant to Art. 21 para. 1 GDPR, a balance must be made between your and our interests. As long as it is not clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data may only be processed with your consent or for the purpose of asserting, exercising or defending legal claims or protecting the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.

Widerspruch gegen Werbe-E-Mails

The use of contact data published as part of the imprint obligation to send unsolicited advertising and information materials is hereby prohibited. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.

Übersetzen

4. Data collection on this website

Cookies

Our websites use so-called “cookies. ” Cookies are small text files and do not cause any damage to your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (permanent cookies). Session cookies are automatically deleted after your visit. Permanent cookies remain stored on your device until you delete them yourself or your web browser deletes them automatically.

Some third party cookies may also be stored on your device when you enter our site (third party cookies). These enable us or you to use certain third-party services (e. g. cookies for processing payment services).

Cookies have different functions. Many cookies are technically necessary because certain website functions would not work without them (e. g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behaviour or display advertising.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions that you wish (functional cookies, e. g. for the shopping cart function) or to optimize the website (e. g. cookies to measure the web audience) are stored on the basis of Art. 6 para. 1 bed. f GDPR stored unless another legal basis is specified. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the storage of the cookies concerned is solely based on that consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.

You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies in certain cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

Insofar as cookies are used by third parties or for analysis purposes, we will inform you separately in the context of this data protection declaration and, if necessary, request your consent.

Server-log-data

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• Browser type and browser version
• Operating system used
• Referrer URL
• Hostname of the accessing computer
• Time of the server request
• IP address

This data will not be merged with other data sources.

This data is collected on the basis of Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose the server log files must be recorde.

Contact form

If you send us enquiries via the contact form, your details from the enquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the enquiry and in the event of follow-up questions. We will not share this information without your consent.

This data is processed on the basis of Art. 6 para. 1 bed. b GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies (e. g. after your request has been processed). Mandatory statutory provisions – in particular retention periods – remain unaffected.

Enquiry by e-mail, phone or fax

If you contact us by e-mail, telephone or fax, your request including all personal data (name, request) resulting from it will be stored and processed by us for the purpose of processing your request. We will not share this information without your consent.

This data is processed on the basis of Art. 6 para. 1 bed. b GDPR, if your request is related to the performance of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

The data that you send to us via contact enquiries will remain with us until you request deletion, revoke your consent to storage or the purpose for data storage no longer applies (e. g. after your request has been processed). Mandatory statutory provisions – in particular statutory retention periods – remain unaffected.

Registration on this website

You may register on this website to use additional features on the site. We only use the data entered for this purpose for the purpose of using the respective offer or service for which you have registered. The mandatory information requested at the time of registration must be provided in full. Otherwise, we will refuse the registration.

We use the e-mail address provided during registration to inform you about important changes, such as the scope of the offer or technically necessary changes.

The data entered during registration is processed for the purpose of carrying out the usage relationship established by the registration and, if necessary, to initiate further contracts (Art. 6 para. 1 lit. b GDPR).

The data collected during registration is stored by us as long as you are registered on this website and is subsequently deleted. Statutory retention periods remain unaffected.

ProvenExpert

We have incorporated ProvenExpert rating seals on this website. The provider is Expert Systems AG, Quedlinburger Str. 1, 10 589 Berlin, https://www.provenexpert.com

The ProvenExpert seal allows us to display customer reviews submitted to ProvenExpert about our company in a seal on our website. When you visit our website, a connection is established with ProvenExpert so that ProvenExpert can determine that you have visited our website. ProvenExpert also records your language settings to display the seal in the selected national language.

The use of ProvenExpert is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in making customer reviews as comprehensible as possible. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

5. Social media

Facebook Plugins (Like & Share button)

Plugins of the social network Facebook are integrated on this website. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the collected data is also transmitted to the USA and other third countries.

The Facebook plugins can be identified by the Facebook logo or the “Like” button on this website. An overview of the Facebook plugins can be found here: https://developers.facebook.com/docs/plugins/?locale=de_DE.

When you visit this website, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thus receives the information that you have visited this website with your IP address. If you click on the Facebook “Like” button while you are logged into your Facebook account, you can link the content of this website to your Facebook profile. This allows Facebook to assign the visit to this website to your user account. We would like to point out that, as the provider of the pages, we do not receive any knowledge of the content of the transmitted data or their use by Facebook. Further information can be found in the privacy policy of Facebook at:https://de-de.facebook.com/privacy/explanation.

If you do not want Facebook to associate your visit to this website with your Facebook user account, please log out of your Facebook user account.

The use of the Facebook plugins is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

If personal data is collected on our website and forwarded to Facebook using the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The processing carried out by Facebook after the forwarding is not part of the joint responsibility. Our common obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in compliance with data protection law. Facebook is responsible for the data security of Facebook products. Data subject rights (e. g. requests for information) regarding data processed on Facebook can be asserted directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://de-de.facebook.com/help/566994660333381 and https://www.facebook.com/policy.php.

Twitter Plugin

Functions of the Twitter service are integrated into this website. These features are offered by the Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland. By using Twitter and the “Re-Tweet” function, the websites you visit are linked to your Twitter account and disclosed to other users. Data is also transmitted to Twitter. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Twitter. Further information can be found in Twitter’s privacy policy at: https://twitter.com/de/privacy.

The use of the Twitter plug-in is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://gdpr.twitter.com/en/controller-to-controller-transfers.html.

You can find change your privacy settings on Twitter in the Account Settings under https://twitter.com/account/settings .

Instagram Plugin

Functions of the Instagram service are integrated on this website. These features are integrated by Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.

If you are logged into your Instagram account, you can link the content of this website to your Instagram profile by clicking on the Instagram button. This allows Instagram to assign the visit to this website to your user account. We would like to point out that, as the provider of the pages, we have no knowledge of the content of the transmitted data or their use by Instagram.

Data is stored and analysed on the basis of Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Insofar as personal data is collected on our website using the tool described here and forwarded to Facebook or Instagram, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook or Instagram. The processing carried out by Facebook or Instagram after the forwarding is not part of the joint responsibility. Our common obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook or Instagram tool and for implementing the tool on our website in compliance with data protection law. Facebook is responsible for the data security of Facebook or Instagram products. Affected rights (e. g. requests for information) regarding data processed on Facebook or Instagram can be asserted directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum, https://help.instagram.com/519522125107875 and https://de-de.facebook.com/help/566994660333381.

Further information can be found in the privacy policy of Instagram: https://instagram.com/about/legal/privacy/.

Tumblr Plugin

This website uses buttons of the Tumblr service. Provider is Tumblr, Inc. , 35 East 21st St, 10th Floor, New York, NY 10 010, USA.

These buttons allow you to share a post or page on Tumblr or follow the provider on Tumblr. When you access one of our websites with the Tumblr button, the browser establishes a direct connection to the Tumblr servers. We have no influence on the extent of the data that Tumblr collects and transmits with the help of this plugin. According to the current state, the user’s IP address and the URL of the respective website are transmitted.

Data is stored and analysed on the basis of Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Further information can be found in Tumblr’s privacy policy at: https://www.tumblr.com/privacy/de.

LinkedIn Plugin

This website uses features of the LinkedIn network. Provider is LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Each time a page of this website that contains LinkedIn features is accessed, a connection to LinkedIn servers is established. LinkedIn is informed that you have visited this website with your IP address. If you click on the LinkedIn “Recommend” button and are logged into your LinkedIn account, LinkedIn is able to associate your visit to this website with you and your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or their use by LinkedIn.

The use of the LinkedIn plugin is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/help/linkedin/answer/62538/datenubertragung-aus-der-eu-dem-ewr-und-der-schweiz?lang=de

For more information, please refer to the LinkedIn Privacy Policy at: https://www.linkedin.com/legal/privacy-policy.

XING Plugin

This website uses functions of the XING network. The provider is New Work SE, Dammtorstraße 30, 20 354 Hamburg, Germany.

Each time you access one of our pages that contains XING functions, a connection to XING servers is established. To our knowledge, no personal data is stored. In particular, no IP addresses are stored or the usage behavior evaluated.

Data is stored and analysed on the basis of Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the widest possible visibility on social media. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Further information on data protection and the XING Share button can be found in the XING data protection declaration at: https://www.xing.com/app/share?op=data_protection.

6. Analysis tools and advertising

Google Tag Manager

We use Google Tag Manager. Provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Tag Manager is a tool that allows us to integrate tracking or statistics tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, store cookies or perform independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager collects your IP address, which can also be transmitted to Google’s parent company in the United States.

The use of the Google Tag Manager is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in a fast and uncomplicated integration and management of various tools on its website. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Google Analytics

This website uses features of the web analysis service Google Analytics. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyse the behaviour of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used and origin of the user. This data may be summarized by Google in a profile that is assigned to the respective user or his/her device.

Google Analytics uses technologies that enable user recognition for the purpose of analyzing user behavior (e. g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transmitted to a Google server in the USA and stored there.

The use of this analysis tool is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP anonymisation

We have activated the IP anonymization feature on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services related to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data held by Google.

Browser Plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plug-in available at the following link: https://tools.google.com/dlpage/gaoptout?hl=de.

For more information on the handling of user data in Google Analytics, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=de.

Contract processing

We have entered into a contract processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Demographics in Google Analytics

This website uses the “demographic characteristics” feature of Google Analytics in order to be able to display suitable advertisements to website visitors within the Google advertising network. This allows reports to be created that contain statements about the age, gender and interests of the site visitors. This data comes from interest-based advertising by Google as well as visitor data from third-party providers. This data cannot be assigned to a specific person. You can deactivate this feature at any time via the ad settings in your Google account or generally prohibit the collection of your data by Google Analytics as described in the section “Objection to data collection.

Google Analytics E-Commerce Tracking

This website uses the “e-commerce tracking” function of Google Analytics. With the help of e-commerce tracking, the website operator can analyse the purchasing behaviour of website visitors in order to improve its online marketing campaigns. This includes information such as the orders placed, average order values, shipping costs and the time from viewing to purchasing a product. This data can be aggregated by Google under a transaction ID, which is assigned to the respective user or device.

Storage duration

Data stored by Google at user and event level that are associated with cookies, user IDs (e. g. User IDs) or advertising IDs (e. g. DoubleClick cookies, Android advertising IDs) will be anonymised or deleted after 14 months. Details can be found under the following link: https://support.google.com/analytics/answer/7667196?hl=de

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd. , Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (Website: https://www.hotjar.com).

Hotjar is a tool for analyzing your user behavior on this website. Hotjar allows us to record your mouse and scroll movements and clicks. Hotjar can also determine how long you have stayed with the mouse pointer in a certain place. Hotjar uses this information to create heatmaps, which can be used to determine which areas of the website visitors prefer to view.

We can also track how long you have stayed on a page and when you left it. We can also determine where you have aborted your entries into a contact form (so-called conversion tunnels).

In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator’s web offers.

Hotjar uses technologies that enable the user to be recognised for the purpose of analysing user behaviour (e. g. cookies or the use of device fingerprinting).

The use of this analysis tool is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Disabling Hotjar

If you want to disable Hotjar’s data collection, click on the following link and follow the instructions there: https://www.hotjar.com/opt-out

Please note that the deactivation of Hotjar must be done separately for each browser or device.

For more information about Hotjar and the data collected, please refer to Hotjar’s privacy policy under the following link: https://www.hotjar.com/privacy

Contract for processing

We have entered into a contract processing agreement with Hotjar to implement the strict European data protection regulations.

Evalanche

Wir verwenden das Marketing-Tool Evalanche. Anbieter ist SC-Networks GmbH, Würmstraße 4, 82319 Starnberg (nachfolgend Evalanche).

Evalanche is a tool for optimizing and automating our marketing activities. With Evalanche, we can automate our lead generation and target our website content. Furthermore, we can analyse the user behaviour of our website visitors and trigger further marketing actions on this basis. For this purpose, Evalanche stores various data of the website visitors, such as addresses, interests, geographical location, etc. Uh.

Evalanche is certified according to the internationally recognized IT security standard ISO 27 001.

The use of Evalanche is based on the legitimate interest of the controller in optimizing its marketing campaigns. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Conclusion of a processing contract

We have a contract processing agreement with Evalanche. This is a contract required by data protection law, which ensures that Evalanche processes the personal data of our website visitors only in accordance with our instructions and in compliance with the GDPR.

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Ads allows us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms with Google (keyword targeting). Furthermore, targeted advertisements can be displayed on the basis of Google’s existing user data (e. g. location data and interests) (target group targeting). As a website operator, we can evaluate this data quantitatively, for example by analysing which search terms led to the display of our advertisements and how many advertisements led to corresponding clicks.

The use of Google Ads is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the most effective marketing of its service products.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks und https://privacy.google.com/businesses/controllerterms/mccs/.

Google AdSense

This website uses Google AdSense, a service for embedding advertisements. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google Adsense, we can display targeted advertisements from third parties on our site. The content of the advertisements is based on your interests, which Google determines on the basis of your previous user behaviour. Furthermore, contextual information such as your location, the content of the website you visit or the Google search terms entered by you are also taken into account when selecting the appropriate advertisement.

Google AdSense uses cookies, web beacons (invisible graphics) and similar recognition technologies. This enables information such as visitor traffic on these pages to be evaluated.

The information collected by Google Adsense about the use of this website (including your IP address) and the delivery of advertising formats is transmitted to and stored by Google on servers in the USA. This information may be passed on by Google to Google’s contractual partners. However, Google will not merge your IP address with other data stored by you.

The use of AdSense is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the most effective marketing of its website. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

Google Remarketing

This website uses the features of Google Analytics Remarketing. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Remarketing analyzes your user behaviour on our website (e. g. clicking on certain products) in order to categorize you into certain advertising target groups and then to send you appropriate web messages when you visit other online offers (remarketing or retargeting).

Furthermore, the advertising target groups created with Google Remarketing can be linked to the cross-device functions of Google. This allows interest-based, personalized advertising messages that have been tailored to you based on your past usage and browsing behaviour on one device (e. g. mobile phone) can also be displayed on another of your devices (e. g. tablet or PC).

If you have a Google account, you can opt out of personalized advertising at the following link: https://www.google.com/settings/ads/onweb/.

The use of Google Remarketing is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in the most effective marketing of its products. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Further information and the data protection regulations can be found in Google’s data protection declaration at: https://policies.google.com/technologies/ads?hl=de.

Target group formation with customer matching

For target group formation, we use Google Remarketing’s customer alignment. We pass certain customer data (e. g. e-mail addresses) from our customer lists to Google. If the customers concerned are Google users and are logged into their Google account, they will be shown appropriate advertising messages within the Google network (e. g. on YouTube, Gmail or in the search engine).

Google Conversion-Tracking

This website uses Google conversion tracking. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

With the help of Google conversion tracking, Google and we can detect whether the user has performed certain actions. For example, we can evaluate which buttons on our website have been clicked on how often and which products have been viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who have clicked on our ads and what actions they have taken. We do not receive any information with which we can personally identify the user. Google itself uses cookies or similar recognition technologies for identification purposes.

The use of Google conversion tracking is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in analysing user behaviour in order to optimise both its website and its advertising. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

You can find more information about Google conversion tracking in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Leadinfo

We use the lead generation service of Leadinfo B.V., Rotterdam, Netherlands. This recognises visits from companies to our website based on IP addresses and shows us publicly available information, such as company names or addresses. In addition, Leadinfo sets two first-party cookies to evaluate user behaviour on our website and processes domains from form entries (e.g. "leadinfo.com") in order to correlate IP addresses with companies and improve the services. Further information can be found at www.leadinfo.com. On this page: www.leadinfo.com/en/opt-out you have an opt-out option. If you opt out, your data will no longer be collected by Leadinfo.

Facebook Pixel

This website uses Facebook’s visitor action pixels for conversion measurement. This service is provided by Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. According to Facebook, however, the collected data is also transmitted to the USA and other third countries.

This allows the behaviour of page visitors to be tracked after they have been redirected to the provider’s website by clicking on a Facebook advertisement. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

The data collected is anonymous for us as the operator of this website, and we cannot draw any conclusions about the identity of the users. However, the data is stored and processed by Facebook so that a connection to the respective user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook data usage policy. This allows Facebook to display advertisements on Facebook pages and outside of Facebook. This use of the data cannot be influenced by us as the website operator.

The use of Facebook pixels is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.facebook.com/legal/EU_data_transfer_addendum and https://de-de.facebook.com/help/566994660333381.

If personal data is collected on our website and forwarded to Facebook using the tool described here, we and Facebook Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland are jointly responsible for this data processing (Art. 26 GDPR). The joint responsibility is limited exclusively to the collection of data and its transmission to Facebook. The processing carried out by Facebook after the forwarding is not part of the joint responsibility. Our common obligations have been set out in a joint processing agreement. The text of the agreement can be found at: https://www.facebook.com/legal/controller_addendum. According to this agreement, we are responsible for providing data protection information when using the Facebook tool and for implementing the tool on our website in compliance with data protection law. Facebook is responsible for the data security of Facebook products. Data subject rights (e. g. requests for information) regarding data processed on Facebook can be asserted directly on Facebook. If you assert the rights of data subjects with us, we are obliged to forward them to Facebook.

You will find further information on how to protect your privacy in Facebook’s privacy policy: https://de-de.facebook.com/about/privacy/.

You can also disable the remarketing feature “Custom Audiences” in the Ads Settings section at https://www. facebook. com/ads/preferences/?entry_product=ad_settings_screen. You must be logged in to Facebook.

If you do not have a Facebook account, you can opt-out of Facebook’s usage-based advertising on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/de/praferenzmanagement/.

LinkedIn Insight Tag

This website uses the LinkedIn Insight tag. This service is provided by LinkedIn Ireland Unlimited Company, Wilton Plaza, Wilton Place, Dublin 2, Ireland.

Data processing by LinkedIn Insight Tag

With the help of the LinkedIn Insight tag, we receive information about visitors to our website. If a website visitor is registered with LinkedIn, we can analyse the key professional data (e. g. career level, company size, country, location, industry and job title) of our website visitors to better target our site. In addition, we can use LinkedIn Insight Tags to measure whether visitors to our websites make a purchase or take any other action (conversion measurement). The conversion measurement can also be performed across devices (e. g. from PC to tablet). LinkedIn Insight Tag also offers a retargeting feature that allows us to show visitors to our website targeted advertising outside of the website, without identifying the ad recipient according to LinkedIn.

LinkedIn itself also collects so-called log files (URL, referrer URL, IP address, device and browser properties and time of access). The IP addresses are shortened or (if used to reach LinkedIn members across devices) hashed (pseudonymized). The direct identifiers of LinkedIn members are deleted from LinkedIn after seven days. The remaining pseudonymised data will then be deleted within 180 days.

The data collected by LinkedIn cannot be assigned by us as the website operator to specific individuals. LinkedIn will store the personal data collected from website visitors on its servers in the USA and use it for its own advertising activities. Details can be found in LinkedIn’s privacy policy at https://www.linkedin.com/legal/privacy-policy#choices-oblig.

Legal basis

The use of LinkedIn Insight is based on Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in effective advertising measures including social media. If a corresponding consent has been requested (e. g. consent to the storage of cookies), the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.linkedin.com/legal/l/dpa und https://www.linkedin.com/legal/l/eu-sccs.

Objection to the use of LinkedIn Insight Tag

You object to the analysis of usage behavior and targeted advertising by LinkedIn under the following link: https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

LinkedIn members can also control the use of their personal data for advertising purposes in their account settings. To avoid linking data collected on our website by LinkedIn and your LinkedIn account, you must log out of your LinkedIn account before visiting our website.

Conclusion of a processing contract

We have entered into a contract processing agreement with LinkedIn.

Adup

On our website, we use tracking from AdUp, a technology and service provider of Axel Springer Teaser Ad GmbH (Axel-Springer-Straße 65, 10969 Berlin). AdUp uses cookies to enable so-called conversion tracking for advertisers, which analyzes the effectiveness of their ads and keywords. By collecting anonymized and/or pseudonymous data such as device information, browser version, anonymized IP address, bookings and visit history, AdUp can then display targeted advertising on websites.

This cookie-based service is only used on our portal with your express consent. You can give this consent either on your first visit via the consent banner or at any time via the cookie settings at the bottom of each page of our portal and change or revoke it for the future. Your decision will be stored in your browser, whereby we comply with the documentation obligations under data protection law.

Further information on data protection at Axel Springer Teaser Ad GmbH can be found at https://www.adup-tech.com/datenschutz/. There you also have the option of using the "Activate opt-out cookie" button to set an opt-out cookie in your browser and deactivate AdUp in this browser. Please note that no documentation of your decision is possible with this method.

Taboola

Our websites use tracking from Taboola (Taboola Germany GmbH, Alt-Moabit 2, 10557 Berlin), a provider of native ads. Taboola uses cookies to enable so-called conversion tracking for advertisers, which measures the effectiveness of their adverts and keywords. By collecting anonymised and/or pseudonymised data such as device information, browser version, anonymised IP address, bookings and visit path, Taboola can then display interest-based advertising on websites for a certain period of time.
This cookie-based service is only activated on our portal with your express consent. You can give this consent either on your first visit to the portal via the consent banner or at any time in the cookie settings, which can be accessed via a link at the bottom of every page of the portal. You can also change or revoke your consent there for the future. Your decision is documented for your browser, whereby we fulfil the documentation obligations under data protection law.
Further information on Taboola's data protection can be found at https://www.taboola.com/privacy-policy. You can deactivate Taboola in your browser using the option available there to set an opt-out cookie. Please note that if you use this option, your decision cannot be documented.

7. Newsletter and postal advertising

Newsletter

The Dr G. Kitzmann Academy uses EVALANCHE, a service provided by ABC-Networks GmbH and located in Germany, to send out newsletters. EVALANCHE enables the organisation and analysis of newsletters. Your data provided for the newsletter subscription will be stored on EVALANCHE's servers in Germany.
If you do not wish to be analysed by EVALANCHE, you can specify this in your settings or agree only to anonymous or pseudonymised analysis when subscribing to the newsletter. Otherwise, you must unsubscribe from the newsletter, for which a corresponding link is provided in every message. Alternatively, you can also unsubscribe from the newsletter directly on the website.
EVALANCHE allows us to analyse our newsletter campaigns, e.g. whether a message has been opened and which links may have been clicked on. In this way, we can find out which links were clicked on particularly frequently and whether certain predefined actions were carried out after opening or clicking (conversion rate). In addition, we can segment the newsletter recipients according to various categories in order to better customise the newsletters to the respective target groups.
Further information on the functions of EVALANCHE can be found at the following link: https://www.sc-networks.de/evalanche/funktionen/
Data processing is based on your consent, which you can revoke at any time. The legality of the data processing carried out before the revocation remains unaffected by this.
The data provided by you for the purpose of subscribing to the newsletter will be stored by both our servers and the EVALANCHE servers until you unsubscribe from the newsletter and then deleted. Data stored by us for other purposes remains unaffected.
Further information on data protection at EVALANCHE can be found at: https://www.sc-networks.de/datenschutz/
We have concluded a contract with ABC-Networks GmbH / EVALANCHE for commissioned data processing, which obliges EVALANCHE to protect our customers' data and not to pass it on to third parties.

Storage in the blacklist is not limited in time. You may object to the storage if your interests outweigh our legitimate interest.

Postal advertising

We use your address in compliance with all legal provisions for sending postal advertising (post advertising).

The legal basis for this is our legitimate interest in direct advertising pursuant to Art. 6 para. 1 p. 1 lit. f in conjunction with recital 47 GDPR. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time. More specific arrangements may be communicated to them in the context of data collection and take precedence over the present arrangements.

Your address will remain with us until the purpose for data processing no longer applies. If you make a legitimate request for deletion or withdraw your consent to postal advertising, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e. g. tax or commercial law retention periods); in the latter case, the deletion will take place after those reasons no longer apply.

We use the following service providers to send our mailings:

Paragon Customer Communications GmbH
Mühlenstraße 57
41352 Korschenbroich

Conclusion of a processing contract

We have entered into a contract processing agreement with the company we use to send postal advertising, which ensures that our contractual partner processes your personal data exclusively in accordance with our instructions and in compliance with the GDPR.

8. Plugins and Tools

YouTube with enhanced data protection

This website integrates videos from YouTubeYouTube with extended data protection. The website is operated by Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in advanced data protection mode. According to YouTube, this mode prevents YouTube from storing information about visitors to this website before they watch the video. However, the forwarding of data to YouTube partners is not necessarily excluded by the extended data protection mode. Whether you are watching a video, YouTube connects to the Google DoubleClick network.

As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. The YouTube server is informed which of our pages you have visited. If you are logged in to your YouTube account, you enable YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

In addition, YouTube may store various cookies on your device after starting a video or use similar recognition technologies (e. g. device fingerprinting). This allows YouTube to receive information about visitors to this website. This information is used, inter alia, to collect video statistics, to improve user-friendliness and to prevent fraud.

If necessary, further data processing operations may be triggered after the launch of a YouTube video, over which we have no control.

The use of YouTube is in the interest of an attractive presentation of our online offers. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 bed. f GDPR give. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

For more information about data protection at YouTube, please refer to their privacy policy at: https://policies.google.com/privacy?hl=de.

Google Maps

This site uses the map service Google Maps. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

To use the functions of Google Maps, it is necessary to store your IP address. This information is usually transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transmission.

The use of Google Maps is in the interest of an attractive presentation of our online offers and in order to make it easy to find the places indicated by us on the website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 bed. f GDPR give. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/gdprcontrollerterms/ and https://privacy.google.com/businesses/gdprcontrollerterms/sccs/.

You can find more information on the handling of user data in Google’s privacy policy: https://policies.google.com/privacy?hl=de.

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. Provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

The purpose of reCAPTCHA is to check whether the data entry on this website (e. g. in a contact form) is made by a person or by an automated program. For this purpose, reCAPTCHA analyses the behaviour of the website visitor on the basis of different characteristics. This analysis starts automatically as soon as the website visitor enters the website. For the analysis reCAPTCHA evaluates various information (e. g. IP address, length of time the website visitor has spent on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.

The reCAPTCHA analyses run completely in the background. Website visitors are not advised that an analysis is taking place.

Data is stored and analysed on the basis of Art. 6 para. 1 bed. f GDPR. The website operator has a legitimate interest in protecting its web offerings from abusive automated spying and from SPAM. If a corresponding consent has been obtained, the processing takes place exclusively on the basis of Art. 6 para. 1 bed. a GDPR; consent is revocable at any time.

Further information on Google reCAPTCHA can be found in the Google Privacy Policy and Google Terms of Use at the following links: https://policies.google.com/privacy?hl=de and https://policies.google.com/terms?hl=de.

Zendesk

We use the Zendesk CRM system to process user requests. Provider is Zendesk, Inc. , 1019 Market Street in San Francisco, CA 94 103 USA.

We use Zendesk to process your requests quickly and efficiently. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 bed. f GDPR give.

We have entered into a Data Processing Agreement (DPA) with Zendesk. This ensures that Zendesk will only use user data for the sole purpose of processing requests in accordance with EU data protection standards and will not share them with third parties.

You can only send inquiries with your e-mail address and without giving your name.

The messages sent to us will remain with us until you ask us to delete them or the purpose for data storage no longer applies (e. g. after your request has been processed). Mandatory legal provisions – in particular. Retention periods – remain unaffected.

Zendesk has Binding Corporate Rules (BCR) approved by the Irish Data Protection Authority. These are binding internal company rules that legitimise the internal transfer of data to third countries outside the EU and the EEA. Details can be found here: https://www.zendesk.de/blog/update-privacy-shield-invalidation-european-court-justice/.

If you do not agree to our processing of your request via Zendesk, you may contact us by email, phone or fax.

For more information, see the Zendesk Privacy Statement: https://www.zendesk.de/company/customers-partners/privacy-policy/.

Chat features of Zendesk

Our website offers you the opportunity to send us messages via a chat window. The chat features are provided by Zendesk. If you use this chat window, we store your IP address in addition to your chat messages. Your name is not required for the chat.

Conclusion of a processing contract

We have entered into an agreement with Zendesk in which we commit Zendesk to protect the information of our customers and not share it with third parties.

9. eCommerce and payment providers

Processing of data (customer and contract data)

We collect, process and use personal data only to the extent that they are necessary for the establishment, content design or modification of the legal relationship (inventory data). This is done on the basis of Art. 6 para. 1 bed. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to make use of the service or to bill him.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data transmission at contract conclusion for online shops, retailers and goods dispatch

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the companies entrusted with the delivery of the goods or the credit institution entrusted with the payment processing. A further transfer of the data does not take place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 bed. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Data transmission at the conclusion of contracts for services and digital content

We only transfer personal data to third parties if this is necessary in the context of contract processing, for example to the credit institution commissioned with payment processing.

A further transfer of the data does not take place or only if you have expressly consented to the transfer. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 para. 1 bed. b GDPR, which allows the processing of data to fulfill a contract or pre-contractual measures.

Payment services

We integrate payment services from third parties on our website. When you make a purchase from us, your payment data (e. g. name, payment amount, account details, credit card number) will be processed by the payment service provider for the purpose of payment processing. The respective contract and data protection provisions of the respective providers apply to these transactions. The use of payment service providers is based on Art. 6 para. 1 bed. b GDPR (contract processing) and in the interest of a smooth, comfortable and secure payment process (Art. 6 para. 1 lit. f GDPR). Insofar as your consent is sought for certain acts, Art. 6 para. 1 bed. a GDPR Legal basis for data processing; consents are revocable at any time for the future.

We use the following payment services / payment service providers within the scope of this website:

Stripe

Provider for customers within the EU is Stripe Payments Europe, Ltd. ,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “the Stripe”).

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

Details can be found in Stripe’s privacy policy at the following link: https://stripe.com/de/privacy.

10. Audio and video conferencing

Data processing

Among other things, we use online conference tools for communication with our customers. The tools we use in detail are listed below. If you communicate with us via video or audio conference via the Internet, your personal data will be collected and processed by us and the provider of the respective conference tool.

The conference tools collect all the data you provide/use to use the tools (e-mail address and/or phone number). In addition, the conference tools process the duration of the conference, the beginning and end (time) of participation in the conference, the number of participants and other “contextual information” related to the communication process (metadata).

Furthermore, the provider of the tool processes all technical data that are necessary for the processing of online communication. This includes, in particular, IP addresses, MAC addresses, device IDs, device type, operating system type and version, client version, camera type, microphone or speaker, and the type of connection.

If content is exchanged, uploaded or otherwise provided within the tool, it is also stored on the servers of the tool providers. Such content includes, in particular, cloud recordings, chat/instant messages, photos and videos uploaded to voicemails, files, whiteboards, and other information shared while using the Service.

Please note that we do not have full control over the data processing operations of the tools used. Our options depend to a large extent on the company policy of the respective provider. Further information on data processing by the conference tools can be found in the privacy statements of the respective tools used, which we have listed below.

Purpose and legal basis

The conference tools are used to communicate with prospective or existing contract partners or to offer certain services to our customers (Art. 6 para. 1 sentence 1 lit. b GDPR). Furthermore, the use of the tools serves the general simplification and acceleration of communication with us or our company (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). Insofar as consent has been obtained, the use of the relevant tools is based on that consent; the consent can be revoked at any time with future effect.

Storage duration

The data collected directly by us via the video and conference tools will be deleted from our systems as soon as you ask us to delete it, revoke your consent to storage or the purpose for data storage no longer applies. Saved cookies remain on your device until you delete them. Mandatory statutory retention periods remain unaffected.

We have no control over the duration of the storage of your data, which is stored by the operators of the conference tools for their own purposes. For details, please contact the operators of the conference tools.

Used conference tools

We use the following conference tools:

Zoom

We use Zoom. This service is provided by Zoom Communications Inc. , San Jose, 55 Almaden Boulevard, 6th Floor, San Jose, CA 95 113, USA. Details on data processing can be found in the data protection declaration of Zoom: https://zoom.us/de-de/privacy.html.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://zoom.us/de-de/privacy.html.

Conclusion of a processing contract

We have concluded an order processing contract with the provider of Zoom and fully implement the strict requirements of the German data protection authorities when using Zoom

Skype for Business

We use Skype for Business. The provider is Skype Communications SARL, 23-29 Rives de Clausen, L-2165 Luxembourg. Details on data processing can be found in Skype’s privacy policy: https://privacy.microsoft.com/de-de/privacystatement/.

Conclusion of a processing contract

We have entered into a contract processing agreement with the provider of Skype for Business and fully implement the strict requirements of the German data protection authorities when using Skype for Business.

Microsoft Teams

We use Microsoft teams. The provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98 052-6399, USA. Details on data processing can be found in the privacy policy of Microsoft Teams: https://privacy.microsoft.com/de-de/privacystatement.

Conclusion of a processing contract

We have concluded an order processing contract with the provider of Microsoft Teams and fully implement the strict requirements of the German data protection authorities when using Microsoft Teams.

11. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e. g. by e-mail, post or online application form). In the following we inform you about the scope, purpose and use of your personal data collected during the application process. We assure that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other legal provisions and that your data will be treated in strict confidentiality.

Scope and purpose of data collection

If you send us an application, we process your associated personal data (e. g. contact and communication data, application documents, notes during job interviews, etc. ) insofar as this is necessary for the decision on the establishment of an employment relationship. The legal basis for this is § 26 BDSG-new under German law (initiation of an employment relationship), Art. 6 para. 1 bed. b GDPR (general contract initiation) and – if you have given consent – Art. 6 para. 1 bed. a GDPR. The consent is revocable at any time. Your personal data will only be passed on within our company to persons who are involved in the processing of your application.

If the application is successful, the data submitted by you will be processed on the basis of § 26 BDSG-new and Art. 6 para. 1 bed. b GDPR stored in our data processing systems for the purpose of carrying out the employment relationship.

Retention period of data

Sofern wir Ihnen kein Stellenangebot machen können, Sie ein Stellenangebot ablehnen oder Ihre Bewerbung zurückziehen, behalten wir uns das Recht vor, die von Ihnen übermittelten Daten auf Grundlage unserer berechtigten Interessen (Art. 6 Abs. 1 lit. f DSGVO) bis zu 6 Monate ab der Beendigung des Bewerbungsverfahrens (Ablehnung oder Zurückziehung der Bewerbung) bei uns aufzubewahren. Anschließend werden die Daten gelöscht und die physischen Bewerbungsunterlagen vernichtet. Die Aufbewahrung dient insbesondere Nachweiszwecken im Falle eines Rechtsstreits. Sofern ersichtlich ist, dass die Daten nach Ablauf der 6-Monatsfrist erforderlich sein werden (z.B. aufgrund eines drohenden oder anhängigen Rechtsstreits), findet eine Löschung erst statt, wenn der Zweck für die weitergehende Aufbewahrung entfällt.

Eine längere Aufbewahrung kann außerdem stattfinden, wenn Sie eine entsprechende Einwilligung (Art. 6 Abs. 1 lit. a DSGVO) erteilt haben oder wenn gesetzliche Aufbewahrungspflichten der Löschung entgegenstehen.

Admission to the candidate pool

If we do not make you an offer of employment, we may have the opportunity to include you in our pool of applicants. In the event of admission, all documents and information from the application will be transferred to the applicant pool in order to contact you in the event of suitable vacancies.

Admission to the candidate pool takes place solely on the basis of your express consent (Art. 6 para. 1 lit. a GDPR). The consent is voluntary and has no relation to the current application process. The data subject may revoke his or her consent at any time. In this case, the data from the applicant pool will be irrevocably deleted, unless there are legal reasons for retention.

The data from the applicant pool will be irrevocably deleted no later than two years after consent has been given.